Construction Injury: What To Do

• Report the injury to your employer immediately
• Seek medical attention (hospital or clinic)
• Request written medical documentation
• Take photos of the hazard (fall, machinery, scaffolding, etc.)
• Collect names of witnesses

• File your official injury claim immediately
• Follow all medical instructions strictly
• Track lost wages and expenses
• Document employer communication
• Do NOT sign documents you do not understand

🇨🇦 Canada

CNESST (Quebec): 1-844-838-0808

Labour Program: 1-800-641-4049

🇺🇸 United States

OSHA: 1-800-321-6742

🇲🇽 Mexico

PROFEDET: 800 911 7877

🇫🇷 France

CPAM: 3646

🇬🇧 United Kingdom

HSE: 0300 003 1647

• Do not delay reporting the injury
• Do not accept verbal-only agreements
• Retaliation for reporting injuries is illegal in many countries
• Keep copies of all documents

After a construction injury, several documents are required to secure compensation. Missing or incomplete paperwork is one of the main reasons claims are delayed or denied.

• Incident Report (Employer): Internal report describing how the injury occurred.
• Worker Injury Claim Form: Submitted to the workers’ compensation board (CNESST, WCB, etc.).
• Medical Certificate / Doctor Report: Confirms diagnosis, injury type, and work limitations.
• Functional Abilities Form (FAF): Outlines what duties you can or cannot perform.
• Employer Wage Statement: Confirms your salary for compensation calculations.
• Insurance Forms (e.g., Sun Life, Manulife): Required if short-term or long-term disability applies.

• Doctor: Completes the medical report and functional abilities form. In many cases, the doctor gives the documents to YOU, not directly to your employer.
• Employee (YOU):
  • Submit documents to employer AND compensation board
  • Keep copies of EVERYTHING
  • Follow up to confirm receipt
• Employer:
  • Submits their own incident report
  • Provides wage information
  • May forward documents to insurance or compensation board

• Email (Recommended): Fast, traceable, and creates a record of submission
• Online Portals: Many compensation boards allow direct upload
• Registered Mail: Use if sending physical documents (proof of delivery)
• In Person: Only if you receive written confirmation or receipt

If your workplace offers disability insurance (such as Sun Life), additional forms are required:

• Employee Statement: Completed by you
• Employer Statement: Completed by your employer
• Attending Physician Statement: Completed by your doctor

All three must match. Any inconsistencies can delay or deny your claim.

• Submit through insurer portal OR email/fax
• Follow up regularly (do not assume processing is automatic)